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WPM Archive not working after update

Viewing 25 posts - 1 through 25 (of 25 total)
Jul 27, 2023 at 10:20 am #188858

Alc Cad
Participant

Hello, I am after a webssite I have just updated after some time, including the Ddownload Manager plugin (now Version 3.2.74)
One of the pages used to publish all the files divided by categories.
Old working page

After the update, the page now only shows the shortcode.
[wpdm-archive button_style=”inverse” link_template=”default” order=”desc” items_per_page=”10″ cat_view=”compact” cols=1]

My understanding is that this maybe happens because the WPDM Directory Add-on I had purchased might be outdated and no more compliant with the latest version of the main plugin.
Not being a developer, and being a pro-bono activity for a non profit association, I prefer to ask before purchasing the latest version of the add-on.
Thank you, BR.

Edit: after reading some replies to similar issues, I have also tried the shortcode wpdm_archive (with underscore) with no differences.
Installed plugin are:
– WPDM for social page feeds v6.2
– WPDM – Archive page v3.0.3
– WPDM – Extended Short-codes v3.0.5
– WPDM – Gutemberg blocks v2.2.1
– WDPM – Page template v1.3.0

Jul 27, 2023 at 1:43 pm #188869

Nayeem Riddhi
Moderator

Hello Alc Cad,

Hope you are well. The latest version shortcode will be,

[wpdm_archive button_style="default" template="link-template-default" cols=1 items_per_page="10" orderby="title" order="ASC" login=1 last_state=0]

I hope it will work fine for you. For more shortcode details and parameters, please check those from here,

WPDM Directory Add-on

The archive page add-on latest version is 4.4.6

please check and let me know, if you face any problem

Thank you and regards

Jul 28, 2023 at 6:21 am #188883

Alc Cad
Participant

Hello Nayeem, thank you for your kind support.
I have replaced the shortcode with yours, but unfortunately nothing has changed.
The shortcode is still shown in place of the content.
Not sure: is it anything wrong in my setup or do I need a new purchase of that add-on?

Jul 28, 2023 at 6:22 am #188884

Alc Cad
Participant
This reply has been marked as private.
Jul 28, 2023 at 7:50 am #188885

Alc Cad
Participant

PS: the update also crashed other parts. At the moment I cannot add packages to article as before I used to do. When I add a block “Package” then I cannot choose any package on the right anymore. When I click on it, nothing happens (no package selection appears in the middle of the page).

Not sure if there is a fix for this too (WordPress v.6.2.2).

Jul 29, 2023 at 7:16 am #188895

Nayeem Riddhi
Moderator

Hello Alc Cad,

Please search from the Select Package input option. It will suggest to you the related packages/files. It is working properly from my side. please check and let me know if the issue remain

Thank you again and regards

Jul 30, 2023 at 5:47 am #188922

Alc Cad
Participant

You are right Nayeem.
I did not realize that this became a search field rather than a button activating a searching popup.
Maybe imho it should show the label “Search” and not “Select” as the user expects a different thing like a combo, but it works, thanks!

Still need to fix the all download page from the link I posted.
How can I do please?

Jul 30, 2023 at 6:19 am #188925

Nayeem Riddhi
Moderator

Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Aug 1, 2023 at 7:39 am #188948

Alc Cad
Participant
This reply has been marked as private.
Aug 1, 2023 at 9:43 am #188950

Nayeem Riddhi
Moderator

Can you please update your WPDM - Archive Page add-on to the latest version? The current version is 4.4.6. please update and let me know then.

Thank you and regards

Aug 1, 2023 at 12:48 pm #188954

Alc Cad
Participant

Do you mean this one, right? https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/

Aug 1, 2023 at 2:03 pm #188956

Nayeem Riddhi
Moderator

Yes, this add-on.

Thank you and regards

Aug 2, 2023 at 7:39 am #188976

Alc Cad
Participant

Hello, I have tried to purchase it but there seems to be something wrong with your website.
If I choose the payment method 1 (credit card), the green button “complete purchase” for checkout under “Agree to our Terms and Conditions” turns into a spinner and nothing happens after mins of await.
If I choose the payment method 2 (Paypal) a spinner soon appears in overlay to the page and nothing happens again.

EDIT: I managed to complete the payment from the profile page. Here it worked fine.

Aug 2, 2023 at 8:29 am #188978

Alc Cad
Participant

Hello Nayeem, I have installed the add-on version 4.4.6 and it works now.
Only I have 2 issues maybe you can support please.
The width is not full page as before and the category filter is missing using my old shortcode or yours.
Thank you!

Aug 2, 2023 at 9:48 am #188982

Nayeem Riddhi
Moderator

Glad to hear that, part of your problem has been resolved. However, for other issues, can you please share the related URL? you can also provide screenshots too. please check and let me know

Thank you and regards

Aug 2, 2023 at 4:44 pm #188999

Alc Cad
Participant
This reply has been marked as private.
Aug 3, 2023 at 5:35 am #189011

Nayeem Riddhi
Moderator

Can you please check now? I have also tested here, https://www.csilodi.it/csilodi20wp/wpdm-test/. Please check and let me know

Thank you and regards

Aug 3, 2023 at 8:14 am #189022

Alc Cad
Participant

Hello Nayeem, thanks for checking this.
It is a good workaround, but I would really prefer to have the same layout as before:

Isn’t this possible with the add-on in version 4.4.6?

Aug 3, 2023 at 9:56 am #189025

Nayeem Riddhi
Moderator

Do you want the full-width page? please let me know. It may need to edit the single-page file. please check and let me know

Thank you and regards

Aug 4, 2023 at 9:03 am #189051

Alc Cad
Participant

Hello Nayeem,

I would only like to have the SAME setup as the screenshot I posted here above, where:
– there is a “Categoria” (category) drop down filter beside the others,
– I have a full width page.

It is not a new layout I would like to have, but just the same I had before, above all now that I have purchased the latest add-on, I presume it should be able to reproduce the same layout I had before using the short-codes.

Aug 5, 2023 at 5:04 am #189058

Nayeem Riddhi
Moderator

Hello,

I have checked here. It is likely full-width and also has a dropdown of categories.

https://www.csilodi.it/csilodi20wp/area-files/

please let me know if you are facing any issues here. please check and let me know

Thank you and regards

Aug 7, 2023 at 5:39 am #189066

Alc Cad
Participant

Hello Nayeem, sorry but it is not the same.
I don’t like this side grey category filter like now.
I would like to have the inline drop down menu between the fields search and order like in my screenshot and as it was before.
Is this possible or not with the latest version of the plugin plus the updated add-on you advised me to purchase?
Please reply clearly, I think my request I posted already several times is clear as well.
Sorry but… don’t you know how your product works and can tell me if that layout is still achievable or not?
Otherwise I will ask for a refund.
Thanks.

Aug 8, 2023 at 5:26 am #189072

Nayeem Riddhi
Moderator

I think the topic has been resolved by this shortcode,
[wpdm_archive_compact template="link-template-default" cols=2 colspad=1 colsphone=1 items_per_page="10" orderby="title" order="ASC" login=1]
Somehow replies have been deleted.

Thank you and regards

Aug 8, 2023 at 6:33 am #189079

Alc Cad
Participant

Yes, it is weird as I did not delete my previous message, but also yours disappeared.
I confirm that the issue has been resolved.
Thanks!

Aug 8, 2023 at 8:21 am #189083

Nayeem Riddhi
Moderator

Glad to hear that :). If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, it will inspire us a lot. Thanks in advance 🙂

Viewing 25 posts - 1 through 25 (of 25 total)

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