wpdm_tree issue : no subfile displayed - WordPress Download Manager

This topic has 2 replies, 2 voices, and was last updated 7 years, 10 months ago by Maxime.

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Apr 11, 2018 at 11:45 am

#73495

Member

Maxime

Hello,

I have an issue with the wpdm_tree shortcode.
If you click on a folder (file category), no subfile appears.

You can check on the website : http://www.franchise-ribambelle.fr/librairie/
If you click on “Affiche” for example, no sub-files are displayed.
If you click on “Formule d’animation”, the subfolders are displayed but not the sub-files.

This issue occurs in Chrome, Firefox & Opera but not Safari (not tested in IE)

Can you help ?
Thank you,

EDIT : I have an intuition the problem might be caused because the website is not in HTTPS ?

Maxime

Apr 13, 2018 at 1:44 am

#73626

Moderator

Shahriar

Staff

Hi,

Looks like a package access related issue. Please check your package settings for access permissions.

Send temporary wp-admin login info in private reply if you can’t find any permission related issue.

Thanks.

Apr 13, 2018 at 7:33 am

#73649

Member

Maxime

This reply has been marked as private.

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