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wpdm_package Shortcode string displayed and not resolved

Viewing 12 posts - 1 through 12 (of 12 total)
Dec 15, 2025 at 7:35 pm #210166

Publishing Future
Participant

I use version 3.3.36 of Download Manager and have wpdm_package shortcode included on many pages.
Since one of the latest updates, the shortcodes strings are displayed in the frontend, e.g. the user sees [__wpdm_package id=’1851′] instead of the download widget that is to displayed in this place.
In the backend editor the shortcode is correctly inserted as [wpdm_package id='1851'] – without the double underscore at the beginning as shown in the frontend.
Please advise how to solve this.

Dec 16, 2025 at 12:55 am #210167

Nayeem Riddhi
Moderator

Hello Publishing Future,

Hope you are well. The shortcode working properly in our testing site, https://wpdm.w3eden.com/shortcode-check-2/. Please kindly share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Dec 16, 2025 at 9:39 am #210172

Publishing Future
Participant
This reply has been marked as private.
Dec 16, 2025 at 11:10 am #210174

Nayeem Riddhi
Moderator

It can have a conflict between your plugins or theme for the latest version. You can disable one by one other plugins for testing if there any conflicts. You may also check by switching theme to another for checking. Please kindly check.

Thank you

Dec 16, 2025 at 12:16 pm #210176

Publishing Future
Participant

I disabled all plugins except the WP Download Manager and switched to WP standard theme, but the issue is still there with version 3.3.36.

Dec 16, 2025 at 12:18 pm #210177

Publishing Future
Participant
This reply has been marked as private.
Dec 16, 2025 at 12:24 pm #210178

Publishing Future
Participant

It seems to be a similar issue as reported with https://www.wpdownloadmanager.com/support/topic/shortcode-being-shown-on-page-apparent-loop-issue/

Dec 16, 2025 at 12:45 pm #210179

Nayeem Riddhi
Moderator

If you are using WPDM shortcodes inside the packages content editor, You can not use any wpdm short-code inside package description now, as it may create infinite loop, so it has been disabled. Please kindly check and let me know if you have any queries more.

Thank you and regards

Jan 1, 2026 at 3:03 pm #210377

Publishing Future
Participant

Thank you for your reply. This is very bad news. We run serveral sites with hundred of pages with the WPDM shortcode inside the packages content editor. There never has been a problem in the past. The error only come up with your update 3.3.33. So we had to downgrade to 3.3.32 until you can offer a permanent solution.

Jan 1, 2026 at 3:36 pm #210378

Nayeem Riddhi
Moderator

For creating infinite loop issue, it has been disabled by our team authority. Please kindly check and let me know if you have any queries more. Please kindly check.

Thank you and regards

Jan 2, 2026 at 1:23 pm #210406

Publishing Future
Participant

Thank you for your reply. I understand that there is an issue with infinite loops. However, in this case this bug shoud be fixed instead of disabling the entire feature.

Jan 2, 2026 at 1:58 pm #210409

Nayeem Riddhi
Moderator

For now, I have this information what i have given you. please kindly check and let me know if you have any queries more.

Thank you and kind regards

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