wpdm_asset is not defined – login hangs - WordPress Download Manager

This topic has 12 replies, 3 voices, and was last updated 4 years, 5 months ago by Humayon.

Viewing 13 posts - 1 through 13 (of 13 total)

Sep 27, 2021 at 8:43 am

#162306

Participant

After logging in, this JS error accurs and the loading spinner just loading all the time (hangs)

Uncaught ReferenceError: wpdm_asset is not defined
at Object.success (<anonymous>:20:58)
at Object.F.success (jquery.form.min.js?ver=4.3.0:1)
at c (jquery.min.js?ver=3.6.0:2)
at Object.fireWith [as resolveWith] (jquery.min.js?ver=3.6.0:2)
at l (jquery.min.js?ver=3.6.0:2)
at XMLHttpRequest.<anonymous> (jquery.min.js?ver=3.6.0:2)
success @ VM1909:20
F.success @ jquery.form.min.js?ver=4.3.0:1
c @ jquery.min.js?ver=3.6.0:2
fireWith @ jquery.min.js?ver=3.6.0:2
l @ jquery.min.js?ver=3.6.0:2
(anonymous) @ jquery.min.js?ver=3.6.0:2
load (async)
send @ jquery.min.js?ver=3.6.0:2
ajax @ jquery.min.js?ver=3.6.0:2
s.ajax.s.ajax @ jquery-migrate.min.js?ver=3.3.2:2
O.fn.ajaxSubmit @ jquery.form.min.js?ver=4.3.0:1
(anonymous) @ VM1909:9
dispatch @ jquery.min.js?ver=3.6.0:2
v.handle @ jquery.min.js?ver=3.6.0:2

Sep 27, 2021 at 9:21 am

#162307

Spectator

Humayon

Hi @strigga,
Hope you are doing great.
Please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank You

Sep 27, 2021 at 9:25 am

#162309

Participant

A St

This reply has been marked as private.

Sep 27, 2021 at 10:06 am

#162316

Spectator

Humayon

Hello @strigga,
We found the issue and I have forwarded it to our development team.
Hopefully, there will be a plugin update ASAP.
Regards

Sep 27, 2021 at 12:50 pm

#162333

Participant

Ron Barack

This looks like https://www.wpdownloadmanager.com/support/topic/modal-login-hangs/ to me. It can be fixed by changing one line of code (see my entry from Sept. 5).

Sep 27, 2021 at 1:30 pm

#162339

Spectator

Humayon

Hi @otrok,
We found the issue and I have forwarded it to our development team.
Hopefully, there will be a plugin update ASAP.
Regards

Sep 27, 2021 at 2:33 pm

#162344

Participant

A St

Sounds great! Let me know when it’s fixed.
Thank you!

Sep 28, 2021 at 5:17 am

#162369

Spectator

Humayon

Hello @strigga,
Yes, we will let you know.
Also, update your copy whenever a new update will be available.
Thanks.

Sep 30, 2021 at 5:54 am

#162499

Spectator

Humayon

Hi @strigga,
Please check we have adjusted the issue for now.
Also, it will be adjusted with the upcoming plugin update as well.
Thank You for your patience and cooperation.
With Regards

Sep 30, 2021 at 9:53 am

#162514

Participant

A St

Hello,
what did you change? I have to change it in my live version too

Sep 30, 2021 at 10:00 am

#162515

Spectator

Humayon

Hello @strigga,
Just copy the staging plugin to your live website and I hope it should work.
Thanks.

Oct 5, 2021 at 1:46 pm

#162811

Participant

Ron Barack

Any word on when this will be fixed in the free version as well? It’s over a month since the problem in the code was identified.

Oct 5, 2021 at 1:59 pm

#162812

Spectator

Humayon

Hi @otrok,
An update will be released soon which will fix the issue.
Most probably next week or within this month.
Thanks

Viewing 13 posts - 1 through 13 (of 13 total)

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