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WPDM did it again… -> not showing files anymore

Viewing 14 posts - 1 through 14 (of 14 total)
Aug 6, 2021 at 10:08 am #159266

Maria
Participant

Hello WPDM-Team,

I hope you can help:
I updated WPDM to the last version.
Before I updated WPDM Archive Page.
Now, none of the downloads can be seen anymore.
What did I do wrong?

Maria

  • This topic was modified 3 years, 9 months ago by Maria.
Aug 6, 2021 at 12:49 pm #159271

Maria
Participant

I found out, that the only way my download files are shown is by shortcode

[wpdm_archive_flat order=”desc” items_per_page=”999″]

The “flat order” looks just horrible… you cannot search or sort and the download button is so far to the right, that you cannot see it without moving the browser window

Please can anyone help how to change the shortcode to
wpdm_archive button_style=”success” or “default” PLUS that still the downloads are shown and function?

Thank you in advance 🙂

  • This reply was modified 3 years, 9 months ago by Maria.
Aug 8, 2021 at 3:29 am #159299

Humayon
Spectator

Hello,
Sorry for the inconvenience.
Please make sure that you are using the latest version of the WPDM Directory Add-on which is right now 4.2.1.
If still, the problem exists, then provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
Thank you

Aug 9, 2021 at 5:24 am #159351

Maria
Participant
This reply has been marked as private.
Aug 9, 2021 at 7:22 am #159362

Maria
Participant
This reply has been marked as private.
Aug 9, 2021 at 8:04 am #159365

Humayon
Spectator

Hi @b-maria,
Please copy the valid shortcode from the below link by following this screenshot.

WPDM Directory Add-on


Also, [wpdm_archive_flat order=”desc” items_per_page=”999″] looks horrible due to your theme style. Please adjust your theme style accordingly.
Thank you.

Aug 9, 2021 at 8:22 am #159366

Maria
Participant

Dear Humayon, thank you for the advice!

before the update we had wpdm_archive button_style = “default” as layout.
But after the update there were no downloads shown.

Because during the semester holidays there are quite a lot people searching for downloads on our site, I found, that the “flat” design still shows the downloads. So I used wpdm_archive_flat order as a temporary solution for our downloads.

Still, the problem is, that the original layout wpdm_archive button_style=”default” is not workíng.

I inserted
[wpdm_archive button_style=”success” link_template=”589db0cfea1f2″ order_by=”post_title” order=”ASC” items_per_page=12 cols=3 colspad=2 colsphone=1]

now and please, please have a look what it does …

This is the problem.

Our Theme I cannot change, it is a child configuration, which my boss wanted to have.

Aug 10, 2021 at 3:47 am #159437

Humayon
Spectator

Hello @b-maria,
In my inspection, I found that you have changed the page layout.
Everything is working fine now and looking great.
Let me know if you need further assistance regarding this matter.
Thank you

Aug 10, 2021 at 5:32 am #159443

Maria
Participant

Good morning, Humayon!
Its nice to hear from you. Thank you for caring!

well, I did, what I could, and I have seen, that you tried to fix the problem also. Thank you for the effort you took!
Unfortunately, the problem still persists.
With wpdm_archive button_style=”success” or button style=”default” WPDM still shows no download files. The problem did not exist before the update of the WPDM Plugin. No download files are visible.
The update of the WPDM archive add-on did not affect the visibility of the download files.

I feel helpless and fear that the next update of WPDM will wipe out all functions – even the wpdm_archive_flat button style.

Aug 11, 2021 at 6:14 am #159551

Humayon
Spectator

Good Morning @b-maria,
Well sorry for the inconvenience.
I have created a test page here for you.
It seems wpdm_archive button_style="success" or button_style=”default” download files are showing properly Have a look at this. Please follow the test page accordingly.
Also, nothing will wipe out with the future update. We are always ready to help you.
With Regards

Aug 11, 2021 at 6:37 am #159554

Maria
Participant

Good morning, Humayon!

WOW! How did you do that? I tried to insert this and similar shortcodes yesterday so many times, but always failed.
Probably you have magic hands or your keyboard is magic… 😉
I fixed the site now and it functions perfectly.

Thank you for your help and patience with me!

Thank you so much – as I wrote before: You are simply the best!

Aug 11, 2021 at 8:03 am #159560

Humayon
Spectator

Hi @b-maria,
You are welcome. I am always at your service mam.
However, Your inserted shortcode was wrong that’s why it was not working.
You will find the valid shortcode format in the below link and please copy a shortcode by following this in the future.

WPDM Directory Add-on


Have a good day.

Aug 11, 2021 at 9:47 am #159582

Maria
Participant

Thank you so much again, dear Humayon!
You made my day!

warm wishes
Maria

Aug 11, 2021 at 10:40 am #159587

Humayon
Spectator

You are most welcome mam.
Also, thank you to you too for your patience and cooperation.
Cheers!

Viewing 14 posts - 1 through 14 (of 14 total)

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