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WP Optimize & Smush delete my download files

Viewing 4 posts - 1 through 4 (of 4 total)
Dec 24, 2025 at 6:33 pm #210296

Shane O’Neill
Participant

WP Optimize & Smush plugins seem to keep deleteing the download files in my Download Manger folder.

My files are kept in the default location of: /public_html/wp-content/uploads/download-manager-files

I have currently disabled both WP Optimize and Smush plugins, but anytime when I have any one of them or both of them active and they run their optimization rutines my downloads get deleted out of the /public_html/wp-content/uploads/download-manager-files folder.

I don’t see any settings in any of the plugin’s to make that folder off limits. Is there a fix or solution I am missing?

Thank you!

Dec 25, 2025 at 4:07 am #210298

Nayeem Riddhi
Moderator

Hello Shane O’Neill,

Hope you are well. You can check deeply from WP Optimize & Smush plugin if there any settings for excluding download-manager-files folder for your this issue also please contact their support, I hope you should get the help. Please kindly check and let me know if you have any more queries.

Thank you and kind regards.

Dec 26, 2025 at 4:41 am #210301

Shane O’Neill
Participant

Hi,

Thank you for the reply, I double checked and did not see any settings anywhere to ignore Download Manager, that is a shame and not good for websites with large libraries of downloads.

I will contact WP Optimize tomorrow and report back what they say. I hope this is an issue that can be resolved by them or you all.

In the mean time I am thinking of moving my download library folder to the root of the Public_HTML folder and see if it does or does not delete it located there being that is at the root of the site and not under any WP directory. I will also report back on my findings for that.

Thank you,
Shane.

Dec 26, 2025 at 4:43 am #210302

Nayeem Riddhi
Moderator

Please kindly check and let us know if you need any help related to WPDM.

Thank you

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