White Screen after Installation

in Download Manager Free

Viewing 8 posts - 1 through 8 (of 8 total)
Jul 1, 2014 at 8:17 pm
#17977
Member
willthing
OP

I installed the new version and now our site is non-responsive (white screen being rendered) across all pages. If I deactivate it works but otherwise no go. Any advice on how to remedy this?

Many thanks.

Jul 1, 2014 at 9:11 pm
#17992
Member
willthing
OP

Also, when the previous version has been restored, no files show up in the manager although they’re still being served. We recently moved web hosts, I’m assuming this might be part of it but am not sure.

Jul 2, 2014 at 6:57 pm
#18049
Keymaster
Shahjada
Staff

please send me temporary wp-admin login info in a private reply to check your issue.

Jul 2, 2014 at 7:37 pm
#18058
Member
willthing
OP
This reply has been marked as private.
Jul 5, 2014 at 10:12 am
#18169
Keymaster
Shahjada
Staff

ok now.

Jul 5, 2014 at 2:36 pm
#18172
Member
willthing
OP

Thanks so much Shaon. Could you explain what was happening? I use this on some other sites and am wondering if it was something I had done?

Jul 6, 2014 at 4:49 am
#18185
Keymaster
Shahjada
Staff

you theme using some code which were conflicting with wpdm pro, in your other site, you can copy functions.php from current install and place in others to adjust the issue.

Jul 7, 2014 at 12:03 pm
#18228

Hi there. Could you share the solution for “white screen” you use in “functions.php”?. It happens the same problem (v2.7).

Viewing 8 posts - 1 through 8 (of 8 total)

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