White “My Download page”

in Download Manager Free

Viewing 13 posts - 1 through 13 (of 13 total)
Oct 19, 2020 at 11:34 am
#138665
Participant
Oliver Lundby
OP

My download page is just white notning shows up? What to do?

Oct 19, 2020 at 12:13 pm
#138666
Participant
Oliver Lundby
OP

Warning: include(/customers/c/3/a/itloesningen.dk/httpd.www/wp-content/plugins/download-manager/tpls//wpdm-my-downloads.php): failed to open stream: No such file or directory in /customers/c/3/a/itloesningen.dk/httpd.www/wp-content/plugins/wpdm-custom-access-level/wpdm-custom-access-level.php on line 173 Warning: include(): Failed opening ‘/customers/c/3/a/itloesningen.dk/httpd.www/wp-content/plugins/download-manager/tpls//wpdm-my-downloads.php’ for inclusion (include_path=’.:/usr/share/php’) in /customers/c/3/a/itloesningen.dk/httpd.www/wp-content/plugins/wpdm-custom-access-level/wpdm-custom-access-level.php on line 173

There are 2 //

Can’t find the code line?

Oct 19, 2020 at 3:15 pm
#138694
Moderator
Nayeem Riddhi
Staff

sorry for the inconvenience, can you please tell me which PHP version you are using or WordPress version, if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Oct 20, 2020 at 8:00 am
#138757
Participant
Oliver Lundby
OP
This reply has been marked as private.
Oct 23, 2020 at 10:54 am
#139134
Participant
Oliver Lundby
OP
This reply has been marked as private.
Oct 23, 2020 at 3:12 pm
#139172
Moderator
Nayeem Riddhi
Staff

hi,

I have checked it is working fine here, https://ahmetdemir.dk/download/steam/, can you elaborate more on your issue

thanks

Oct 26, 2020 at 8:38 am
#139303
Participant
Oliver Lundby
OP

Hello Thank you for the response.

I got a White download page https://ahmetdemir.dk/daseboard/?udb_page=my-downloads

i in logs i got the error: Warning: include(/customers/c/3/a/itloesningen.dk/httpd.www/wp-content/plugins/download-manager/tpls//wpdm-my-downloads.php): failed to open stream: No such file or directory in /customers/c/3/a/itloesningen.dk/httpd.www/wp-content/plugins/wpdm-custom-access-level/wpdm-custom-access-level.php on line 173 Warning: include(): Failed opening ‘/customers/c/3/a/itloesningen.dk/httpd.www/wp-content/plugins/download-manager/tpls//wpdm-my-downloads.php’ for inclusion (include_path=’.:/usr/share/php’) in /customers/c/3/a/itloesningen.dk/httpd.www/wp-content/plugins/wpdm-custom-access-level/wpdm-custom-access-level.php on line 173

Oct 26, 2020 at 3:25 pm
#139334
Moderator
Nayeem Riddhi
Staff

can you please reinstall again your plugin and add-on, please, I think one file has been missing from there, please check, then let me know,

thanks

Oct 27, 2020 at 7:14 am
#139372
Participant
Oliver Lundby
OP

Tried to download and reinstall it again. but unfortunately with the same result

Oct 28, 2020 at 1:14 pm
#139519
Moderator
Nayeem Riddhi
Staff

the error is /wp-content/plugins/download-manager/tpls//wpdm-my-downloads.php): failed to open stream: No such file or directory, but I have checked that the file has there remained, I think the path is not getting correctly

Oct 29, 2020 at 8:40 am
#139549
Participant
Oliver Lundby
OP

Jep. What do we do? 🙂 // the problem?

Nov 2, 2020 at 10:03 am
#139819
Participant
Oliver Lundby
OP

Something new about the problem??

Nov 4, 2020 at 4:07 pm
#140045
Moderator
Nayeem Riddhi
Staff

have you checked /wp-content/plugins/download-manager/tpls//wpdm-my-downloads.php file remained or not, please check and let me know

thanks

Viewing 13 posts - 1 through 13 (of 13 total)

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