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Ver 2.8.93 problem on download link

Viewing 4 posts - 1 through 4 (of 4 total)
Mar 22, 2016 at 9:30 am #43030

melindam
Member

Hi,

I have updated my download manager from ver 2.8.2 to 2.8.93, and suddenly my download link does not work with a small pop-up (modal) to enter password, instead of going to another black page and seems the url is not directly to the right page or what. The hyperlink of the document title will redirect to another document download page seems working fine, except the download link on the main page.

May i know how to fix this problem? In addition, for the new version, what does the master key for? Would it be the problem that cause the download link not working?

Appreciate any update on this.

Thanks,
Melinda

Mar 23, 2016 at 5:32 am #43067

Jass
Spectator

Usually pop-up issue is due to bootstrap present in your theme which may conflict bootstrap in wpdm. Try disabling Bootstrap js with Downloads->Settings->Basic->Misc Settings.
Or You can provide temp login info using private reply to check the issue.

Mar 23, 2016 at 12:25 pm #43102

melindam
Member

Thanks Jass. Let me give a try first. BTW, i also have a problem on the select and upload part. The buttons do not work. Afterwards, I found out that it probably conflicts with my qTranslate plugin. Do you think there is any workaround on this as I can’t deactivate qTranslate on my site?

Appreciate your update too.

Thanks,
Melinda

Mar 25, 2016 at 5:54 am #43184

melindam
Member

Hi Jass,

I still have the same problem after disabling bootstrap.js and even bootstrap.css. It seems it is expecting to have a pop-up on the main page instead of having small pop-up of entering password on the side.

Please check the link below and click download link: http://staging.sanwaglobal.com/documents

My original one should be like this and pls click download link to see the difference: http://web.sanwaglobal.com/documents

After upgrading wp download manager, the mini pop-up does not work anymore.

Thanks for yr help.

Regards,
Melinda

Viewing 4 posts - 1 through 4 (of 4 total)

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