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Hello. For some reason the images that are portected to a user type are showing up as ? images. Once i remove protection the image comes back. Is this a free feature to protect images based on user? Also, can you control admin visibility?
Thanks. https://www.wpdownloadmanager.com/support/topic/user-type-control-not-working-on-free/https://94m.2c9.myftpupload.com/We have a site with free DM and I am trying to protect the content for certain users.
Screenshot 2023-02-17 at 12.45.22 PM.png
The image is coming up like this and not showing for user “Member Account”See the member’s gallery with the image that has “member account” accesshttps://94m.2c9.myftpupload.com/gallery-3/
Hello,
It is hard to determine the issue without looking at your website as your attached screenshot is not visible.
I request you to please share your website credentials in a private reply so I can take a closer look and work with you to get this working.
Here are the details I’ll need –
# Website Login URL
# Username
# Password
# Related page URL to check the issue
I am looking forward to hearing from you.
Regards
How are we looking here. Need an update ASAP.
What is the resolve here. 2/20 was the last update and now silence. Can you please update my plugin so we can launch??
Hello. https://upperbrandon.com/gallery-3/ We are still seeing this plugin not function properly. The images are now hidden to all. The user type does not matter. Please find a fix ASAP. Client is not happy for something so simple.
https://www.dropbox.com/s/6smu02c6va67u13/Screenshot%202023-04-14%20at%204.44.16%20AM.png?dl=0
That is actually not a plugin issue, you need to disable image cache/cdn to make it work properly.
Your media library images are serving from here 94m2c9.p3cdn1.secureserver.net instead of upperbrandon.com
We disabled the CDN and reuploaded all the private images. We also used your protection and the images are still showing public. Need this fixed.
Images below are supposed to be hidded.
https://upperbrandon.com/wp-content/uploads/2023/04/IMG_2166.jpg
https://upperbrandon.com/wp-content/uploads/2023/04/IMG_1993.jpg
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