Update of plugin not success from version 5.3.3 to 5.3.4.

This topic has 3 replies, 2 voices, and was last updated 5 years, 1 month ago by Sidratul Sohrat.

Viewing 4 posts - 1 through 4 (of 4 total)

Feb 15, 2021 at 8:59 pm

#146750

Participant

Hello

I have tried to run an update of the Download Manager plugin, from version 5.3.3 to 5.3.4. However the update was not successful, with an error message: The package could not be installed. The package contains no files.

The owner of the above website I am managing has got the pro version of Download Manager, with a licence key that is still active.
Can you please help.

Many thanks

Feb 16, 2021 at 5:29 am

#146759

Spectator

Sidratul Sohrat

Please simply click the Save Settings again for the license key option from Downloads > Settings > License, which will regenerate the access token. Finally, go to plugins page and update will work fine this time

Thanks

Feb 17, 2021 at 10:08 pm

#146872

Participant

Isabel Jowett

Thank you very much. This worked fine. Is it something I need to do every time there is a new update ?

Feb 18, 2021 at 6:02 am

#146883

Spectator

Sidratul Sohrat

From the next update, you will be able to use the automatic upgrade as usual.

Viewing 4 posts - 1 through 4 (of 4 total)

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