Unique statistics do not appear to be reporting correctly.

Orignal post can be found here: https://www.wpdownloadmanager.com/support/topic/unique-statistics-do-not-appear-to-be-reporting-correctly/

Hi, I’ve been using the filtering feature here: /edit.php?post_type=wpdmpro&page=wpdm-stats&type=history for unique downloads.
It looks as though there’s been 1092 total downloads but only 19 unique downloads, which doesn’t seem right (it’s usually around 25% of the total downloads figure). When I’ve downloaded the data, it looks as though its only counted unique downloads up to 5th July.

I wondered if anyone else had experienced statistics like this or where the export function is only exporting certain dates.

Any help would be really appreciated. Thanks

Hi

Is there any progress on this please?

Looking to put together a report and this feature doesn’t seem to be working. Can someone please take a look please.

Thanks