- This topic has 22 replies, 2 voices, and was last updated 10 months ago by
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Hi everyone,
I’m currently unable to upload files—both the Asset Manager and the “Upload New File” page get stuck during the upload process. I’ve already installed the latest version of the plugin.
In the browser console, I see the following error (see below).
Could someone help me figure out what’s going wrong?
Thanks in advance!
admin-ajax.php 500 (Internal Server Error) moxie.min.js?ver=1.3.5.1:1
Hello, @Cinzia
I hope you’re doing well, and thank you for reaching out.
Could you please let me know which version of Download Manager you’re currently using?
Kindly check and let me know.
Regards
Version 3.3.17
kindly use this hook add_filter("wpdm_is_valid_mime_type", '__return_true'); in your theme’s function.php file.
Let me know if this solved the issue or not.
Regards
unfortunately no, the upload is still blocked
the erroe in console on the file page is always:
moxie.min.js?ver=1.3.5.1:1 admin-ajax.php 500 (Internal Server Error)
A temporary login link will work just fine—I just need to check it from your dashboard.
Kindly enable fileinfo php extension to solve the issue permanently .
For now we have added code to bypass it and it’s working fine now.
Regards
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