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Unable to login to my account to download the purchased plugin

Viewing 3 posts - 1 through 3 (of 3 total)
Dec 2, 2022 at 5:08 pm #181135

Mohammad Mohsin
Participant

Hi
I purchased the pro version plugin on Nov 30th using email mohsin@2web.ca
I am unable to login to my account as the reset password option on your website is not sending any email to my email account (I have checked my spam folder as well).

I had to create another account with a different email id to post my request here. I have reached out to the support through chat and still waiting for the reply.

Dec 3, 2022 at 6:07 am #181157

Nayeem Riddhi
Moderator

Hello Mohammad Mohsin,

We are checking the issue and already forwarded the issue to our related authority. Thanks for your appreciation.

Thank you and regards

Dec 3, 2022 at 6:37 am #181159

Nayeem Riddhi
Moderator

Hello Mohammad Mohsin,

Please check now. we have sent you an email with the new password.

Thank you and regards

Viewing 3 posts - 1 through 3 (of 3 total)

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