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Unable to download file after update

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Feb 13, 2017 at 8:36 am #53654

Stephen
Member

/home/tkdpss63/www/wp-content/plugins/download-manager/cache/ must have to be writable!

The whole site stopped after I upgraded the Download Manager plug-in and I recovered the plug-in with old-backup file.
Then the site is working.
However, I get the error message above when I try to download the uploaded file.
What should I do?

The page is here:
http://www.kpnp.net/?page_id=6244

Feb 13, 2017 at 11:04 pm #53678

Shahjada
Keymaster

Please login using ftp and make /home/tkdpss63/www/wp-content/plugins/download-manager/cache/ dir writable  ( attribute 755 or 777 ). Or give me ftp access and wp-admin login info  in a private reply, I shall adjust it there for you.

Feb 14, 2017 at 5:19 am #53682

Stephen
Member

Thank you!
I changed the attribute to 777 and it worked. It was 755 before.

Viewing 3 posts - 1 through 3 (of 3 total)

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