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TinyMCE button in Elementor not appearing in editor

Viewing 8 posts - 1 through 8 (of 8 total)
Nov 24, 2019 at 8:50 pm #115310

Ian Jay
Participant

Hi,
I’m hoping this is a simple thing for you but although I have the plugin installed and activated, etc, the button does not appear in the TinyMCE editor with Elementor. I have the TinyMCE Advanced editor so I can control the things users can change but there is no option within that to make the button appear.

I’ve got other plugins like Captain Form where the button appears. I’ve also tried deactivating all my other plugins on the site to see if any of them are breaking it but nothing changes. In a non-elementor page the button is there, no problems so it looks like a compatibility issue but I’m not clever enough to understand it. Any ideas?

Many thanks
Ian

Nov 25, 2019 at 3:17 pm #115353

Abdus Sattar
Member

Please send temporary wp-admin login info in private reply to check the issue.

Nov 25, 2019 at 9:02 pm #115392

Ian Jay
Participant
This reply has been marked as private.
Dec 5, 2019 at 8:08 pm #116251

Ian Jay
Participant

Did you manage to have a look at this issue?

Dec 10, 2019 at 1:34 pm #116475

Shafayet
Moderator

Hi,
The editor in elementor is not showing wpdm tinymce button, you may need to use the shortcode manually ( copy and paste ).

Dec 14, 2019 at 9:07 pm #116775

Ian Jay
Participant

Hi Shafayet,
many thanks for the response and sorry for being slow in my reply to you. Is this a restriction in Elementor do you think rather than your plugin?

Dec 15, 2019 at 5:46 am #116781

Shahjada
Keymaster

Yes, that is with the elementor editor, nothing to do with wpdm.

Dec 20, 2019 at 11:02 pm #117005

Ian Jay
Participant

Thank you once again

Viewing 8 posts - 1 through 8 (of 8 total)

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