TinyMCE button in Elementor not appearing in editor

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Viewing 8 posts - 1 through 8 (of 8 total)
Nov 24, 2019 at 8:50 pm
#115310
Participant
Ian Jay
OP

Hi,
I’m hoping this is a simple thing for you but although I have the plugin installed and activated, etc, the button does not appear in the TinyMCE editor with Elementor. I have the TinyMCE Advanced editor so I can control the things users can change but there is no option within that to make the button appear.

I’ve got other plugins like Captain Form where the button appears. I’ve also tried deactivating all my other plugins on the site to see if any of them are breaking it but nothing changes. In a non-elementor page the button is there, no problems so it looks like a compatibility issue but I’m not clever enough to understand it. Any ideas?

Many thanks
Ian

Nov 25, 2019 at 3:17 pm
#115353
Member
Abdus Sattar
Staff

Please send temporary wp-admin login info in private reply to check the issue.

Nov 25, 2019 at 9:02 pm
#115392
Participant
Ian Jay
OP
This reply has been marked as private.
Dec 5, 2019 at 8:08 pm
#116251
Participant
Ian Jay
OP

Did you manage to have a look at this issue?

Dec 10, 2019 at 1:34 pm
#116475
Moderator
Shafayet
Staff

Hi,
The editor in elementor is not showing wpdm tinymce button, you may need to use the shortcode manually ( copy and paste ).

Dec 14, 2019 at 9:07 pm
#116775
Participant
Ian Jay
OP

Hi Shafayet,
many thanks for the response and sorry for being slow in my reply to you. Is this a restriction in Elementor do you think rather than your plugin?

Dec 15, 2019 at 5:46 am
#116781
Keymaster
Shahjada
Staff

Yes, that is with the elementor editor, nothing to do with wpdm.

Dec 20, 2019 at 11:02 pm
#117005
Participant
Ian Jay
OP

Thank you once again

Viewing 8 posts - 1 through 8 (of 8 total)

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