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This card type is not supported

Viewing 5 posts - 1 through 5 (of 5 total)
Sep 25, 2022 at 3:55 pm #178376

Dejan Nedelkovski
Participant

Hi,
I try to renew my PRO license but I get a error when entering both my VISA or MASTERCARD card. I got the following message: “This card type is not supported.”
What can we do about it?
Cheers,
Dejan

Sep 26, 2022 at 5:22 am #178382

Humayon
Spectator

Hello,

Thank you for writing to us.

To check the issue and help you further please provide me with your associated order ID.

We are looking forward to hearing back from you.

Regards

Sep 26, 2022 at 8:48 am #178396

Dejan Nedelkovski
Participant

Order# 5ceea62029595

Sep 26, 2022 at 1:32 pm #178416

Dejan Nedelkovski
Participant

Nevermind, I made the purchase through PayPal.

Sep 26, 2022 at 1:43 pm #178418

Humayon
Spectator

Hello,

Thank you for letting us know.

Also, we will investigate further so that other users will no longer face such an issue.

Regards

Viewing 5 posts - 1 through 5 (of 5 total)

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