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There has been a critical error on this website (WPDM – Button Templates)

Viewing 7 posts - 1 through 7 (of 7 total)
Jul 10, 2021 at 8:38 am #156997

rgarrison
Member

I have updated the latest version of the Download Manager Version 3.2.07. I have the latest version of WPDM – Button Templates Version 1.3.0 since the latest update anytime people visit a page that have the button templates on them they receive a There has been a critical error on this website; the page doesn’t load correctly at that point. If I disable button templates the site functions normally but it shows the shortcode to the button. The page in question is

Jul 10, 2021 at 8:42 am #156998

rgarrison
Member
This reply has been marked as private.
Jul 10, 2021 at 2:31 pm #157011

Humayon
Spectator

Hello @rgarrison,
Hope you are doing great.
Please check now we have adjusted your issue. You were using the older version of the WPDM Button Templates add-on.
Thanks.

Jul 11, 2021 at 12:15 pm #157045

rgarrison
Member

Thank you I had run all of the updates thru the interface and it said they were all up to date.

Jul 11, 2021 at 12:18 pm #157046

Humayon
Spectator

Hello @rgarrison,
yes, the WPDM Button Templates add-on was outdated. So we have updated it and the issue got resolved.
Also, sometimes the update shows delayed due to WordPress cron job.
However, If you found my support helpful, could you leave your valuable review here?
Your rating keeps us inspired ❤️
Thanks.

Jul 11, 2021 at 12:44 pm #157049

rgarrison
Member

One thing I have learned in this, if you go to Downloads, Settings, Updates click the free add-ons and login and click check for updates, it showed all my add-ons were updated.

Also if you go to plugins or check for updates it did not show new versions of the add-ons.

Jul 11, 2021 at 1:00 pm #157050

Humayon
Spectator

Hello @rgarrison,
Thank you for letting us know about it.
We will investigate the issue deeply and will adjust it on the next release if we found any issues.
Also, hopefully, if you try now it should show the latest version.
Regards

Viewing 7 posts - 1 through 7 (of 7 total)

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