Special characters (é à è) not supported in Download History CSV

This topic has 1 reply, 1 voice, and was last updated 6 years, 3 months ago by Nayeem Riddhi.

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Sep 5, 2019 at 8:36 pm

#112102

Participant

Nathan G

Hello,

Thanks for this great plugin.

When I export the download history csv, the special characters are not supported : é = Ã© for example.
Could you help me fix this encoding error?

Maybe not a supported request, but how could I displayed the User Username in the csv?
Could it be possible to download it directly in .xls?

Thanks a lot in advance,
Best regards,
Nathan

Dec 12, 2019 at 1:34 pm

#116633

Moderator

Nayeem Riddhi

Staff

Hi Nathan,

you will get specifically a User ID, Order ID, IP for the user, and in dashboard panel, downloads > history option you also get User/IP. and the file will be exported with the CSV file.

Thanks.

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