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Viewing 5 posts - 1 through 5 (of 5 total)
Feb 6, 2023 at 11:46 am
#183109
Participant
Ian Perkins
OP

Hello,
I’m having a problem on my site with downloads from news stories.

https://screwfixmedia.com/could-you-be-crowned-screwfix-trade-apprentice-2023/

It works on some packages but seems to be problem with 2 users who both have admin rights.

Thanks

Feb 6, 2023 at 2:14 pm
#183117
Spectator
Tanvir

Hello,

Thanks for contacting us.
Please provide temporary admin access in private reply to check the issue further.

Regards
Tanvir

Feb 6, 2023 at 2:20 pm
#183121
Participant
Ian Perkins
OP
This reply has been marked as private.
Feb 6, 2023 at 2:21 pm
#183122
Participant
Ian Perkins
OP
This reply has been marked as private.
Feb 7, 2023 at 4:57 pm
#183176
Spectator
Tanvir

Hello,

I have found that no files are attached in the download packages.
You can check those from Downloads > All Packages if you find no files, please attach files from there.
Also found that you are using old version of wpdm pro. That is not recommended. If possible please update it to the latest version 6.2.9

Regards
Tanvir

Viewing 5 posts - 1 through 5 (of 5 total)

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