Sidebar doesn´t work

in Download Manager Free

Viewing 7 posts - 1 through 7 (of 7 total)
Feb 5, 2024 at 6:18 pm
#192880
Participant
Don Bosco Sur
OP

Hi! When we insert Archive Page Default ([wpdm_archive button_style=”primary” template=”default” order_by=”post_title” order=”ASC” items_per_page=12 cols=1]) and we click on the arrow next to the categories to see the subcategories it doesn´t open them. How can I fix it? Thanks you.

Feb 6, 2024 at 5:45 am
#192887
Moderator
Shahriar
Staff

Most probably a JS conflict issue. You can try deactivating Bootstrap Js from Downloads > Settings > User Interface. If that doesn’t work try deactivating other plugins or changing the active theme to find out the conflict. If none of these works please send temporary wp-admin login info as a private reply to check the issue.

Feb 6, 2024 at 3:03 pm
#192907
Participant
Don Bosco Sur
OP

I tried the solutions you gave me but it still doesn’t work. I share the link of the page https://donboscosur.org/prueba-recursos/

Feb 6, 2024 at 6:26 pm
#192911
Participant
Don Bosco Sur
OP

We can´t change the active theme. If we add a child theme, would it work? Could you recommend us one? We are using Divi.

Feb 11, 2024 at 5:14 am
#193030
Moderator
Shahriar
Staff

I have checked your URL. Looks like everything is working there. Let me know if still facing any issue.

Feb 15, 2024 at 2:54 pm
#193130
Participant
Don Bosco Sur
OP

Sorry, we were trying another template to see if it would work for us.
We have already put the one we want back in but the arrows in the side menu still do not work, we tried the solutions that you indicated but it still does not work.
I share the link again https://donboscosur.org/prueba-recursos/

Feb 19, 2024 at 5:45 am
#193166
Moderator
Shahriar
Staff

There is a JS error on the page Uncaught SyntaxError: Invalid or unexpected token (at prueba-recursos/:231:21) Maybe this is what breaking the sidebar dropdown. That code block is modifying the pagination, if it is coming from a plugin or custom JS try removing it.

Viewing 7 posts - 1 through 7 (of 7 total)

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