Shortcode being shown on page: apparent loop issue

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#210100

etc
Member

After the update to 3.3.33, I am experiencing strange behavior on a couple of my sites. In both cases, it’s related to the wpdm_category shortcode.

I’m not really sure how to properly explain, so I’ll share two screenshots which demonstrate what is happening.

View post on imgur.com

View post on imgur.com

The first site was noted yesterday and I downgraded from 3.3.33 to 3.3.32 and the page rendered normally again.

The second site was noticed this morning, after the plugin had auto-updated to 3.3.34. I downgraded to 3.3.32 and it also now looks OK.

I don’t see anything being reported on w.org or here, but now that it’s happened on two of my sites I wanted to bring it to your attention. Glad to provide more information and/or assist in troubleshooting. Thank you!

#210101

Tahasin
Moderator

Hello,

Thanks for reaching out.

Could you please share related URL in a private reply to check the issue?

Regards

#210102

etc
Member
This reply has been marked as private.
#210103

etc
Member

Private reply sent. Thank you!

#210104

Tahasin
Moderator

I have checked on our test site, and the category shortcode is displaying correctly.
Could you please try deactivating all the plugins except download manager for a potential conflict?

#210106

etc
Member

I have narrowed it down not to a plugin, but rather the Astra theme.

I had still been on WP 6.8 – I usually wait a week or so before updating to a new Major version. Astra has released updates for 6.9 compatibility that also weren’t yet installed.

Just now, I’ve upgraded the site to 6.9, and the Astra theme and Astra Pro plugin to their most recent versions. The problem still persists.

While I performed this troubleshooting only on one site, both of the affected sites do have the Astra theme.

Thank you!

#210108

Tahasin
Moderator

Could you please share the login credentials of the staging site in a private reply, to check the issue thoroughly?

#210109

etc
Member
This reply has been marked as private.
#210110

etc
Member
This reply has been marked as private.
#210112

Tahasin
Moderator

Thanks for the details, I will provide you with an update shortly.

#210113

etc
Member
This reply has been marked as private.
#210115

etc
Member
This reply has been marked as private.
#210118

Tahasin
Moderator

The problem has been fixed !!
Please update the plugin to the latest version.

#210127

etc
Member

Thank you! I have updated to 3.3.36 and restored [description] to the link template. The output still looks good. Thank you for your prompt attention!

#210128

Tahasin
Moderator

Welcome.🤗

If you found my support helpful, I’d truly appreciate a moment of your time to leave a 5-star review [here], your feedback means a lot to us and helps us keep doing what we love!

Thank you!!

Viewing 15 posts - 1 through 15 (of 15 total)

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