settings issue

Hi @cybergogoappsgmail-com,
Hope you are well. And sorry for the inconvenience.
First of all, make sure that you are using the latest version of the WPDM and its related add-on.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank you

Hello @cybergogoappsgmail-com,
Please follow this screencast I just made for you.
Hopefully, now you are clear about it.
Let me know if you need further assistance regarding this matter.
Thank You

Hi @cybergogoappsgmail-com,
Yes, please follow the video.
I haven’t changed anything on your site yet.
Regards

Hello,
Can you please specify a bit that which sections colour do you want to change?
It will be very cooperative if you provide us with some screenshots.
But, I think you have to change colour by using CSS codes as there is no dashboard option right now.
Thanks.

Hello,
Please check now I have adjusted the colours from blue to pink by adding CSS in Dashboard>Appearance>Customize>Additional CSS.
The option to change the colours in the settings will affect floated Chatbox only. Hope you understand.
However, You can capture screenshots by using this app and send the URL here.
Regards

Hi,
You are welcome.
However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
best Regards

Good Morning,
Plese add the below CSS in Dashboard>Appearance>Customize>Additional CSS

#wpdmpm-chat-panel .card .card-header,#wpdmpm-send-chat .btn.btn-primary {
    background: #e08bfc !important;
}

Hope it will work.
Thanks.