Select from Server Not Showing Files

Viewing 8 posts - 1 through 8 (of 8 total)
#177458

Anthony Escobedo
Participant

Hello, when I select “Select from Server” while on the “downloads” page, it doesn’t show my server files as it has for years. I navigated to a new download, when clicking “Select from Server”, it only shows “home” in the tree navigation view. There is nothing else to click. When I click on home it refreshes but remains the same as above.

I went to an existing download file/page tried to change the file associated with the page and it resulted in the same error.

I tried to find a work around to this solution but those aren’t working so right now the site works the way it is but cannot be updated with the latest content due to this issue.

Download Manager: 3.2.55
WordPress: 6.0.2

I haven’t added any plugins or removed any plugins for years. I’ve had the same framework down that has served me well over the years including your product and this is the first issue I am having. Thank you!

Have you seen something like this or fixed something like this before?

#177484

Nayeem Riddhi
Moderator

Hello Anthony Escobedo,

Hope you are well. And sorry for the inconvenience. The Select from Server is working fine from my latest version. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

#178554

Anthony Escobedo
Participant
This reply has been marked as private.
#178664

Nayeem Riddhi
Moderator

Hello Anthony Escobedo,

Please share your site login URL too.

Thank you and regards

#178866

Anthony Escobedo
Participant
This reply has been marked as private.
#178976

Nayeem Riddhi
Moderator

Hello Anthony Escobedo,

Please check now, it is working properly now. I have adjusted settings from Settings > Basic > Access Settings > File Browser Root:. Please check.

Thank you and regards

#178986

Anthony Escobedo
Participant

YESSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS Thank you Nayeem!!!! If there’s a survey I would love to fill it out. Thank you so much!

#179005

Nayeem Riddhi
Moderator

You are welcome !

Thank you and regards

Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘Select from Server Not Showing Files’ is closed to new replies.