Select from Server Not Showing Files

in Download Manager Free

Viewing 8 posts - 1 through 8 (of 8 total)
Sep 2, 2022 at 12:27 pm
#177458
Participant
Anthony Escobedo
OP

Hello, when I select “Select from Server” while on the “downloads” page, it doesn’t show my server files as it has for years. I navigated to a new download, when clicking “Select from Server”, it only shows “home” in the tree navigation view. There is nothing else to click. When I click on home it refreshes but remains the same as above.

I went to an existing download file/page tried to change the file associated with the page and it resulted in the same error.

I tried to find a work around to this solution but those aren’t working so right now the site works the way it is but cannot be updated with the latest content due to this issue.

Download Manager: 3.2.55
WordPress: 6.0.2

I haven’t added any plugins or removed any plugins for years. I’ve had the same framework down that has served me well over the years including your product and this is the first issue I am having. Thank you!

Have you seen something like this or fixed something like this before?

Sep 3, 2022 at 5:36 am
#177484
Moderator
Nayeem Riddhi
Staff

Hello Anthony Escobedo,

Hope you are well. And sorry for the inconvenience. The Select from Server is working fine from my latest version. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Sep 29, 2022 at 2:32 am
#178554
Participant
Anthony Escobedo
OP
This reply has been marked as private.
Oct 1, 2022 at 1:14 pm
#178664
Moderator
Nayeem Riddhi
Staff

Hello Anthony Escobedo,

Please share your site login URL too.

Thank you and regards

Oct 4, 2022 at 6:57 pm
#178866
Participant
Anthony Escobedo
OP
This reply has been marked as private.
Oct 7, 2022 at 6:39 am
#178976
Moderator
Nayeem Riddhi
Staff

Hello Anthony Escobedo,

Please check now, it is working properly now. I have adjusted settings from Settings > Basic > Access Settings > File Browser Root:. Please check.

Thank you and regards

Oct 7, 2022 at 1:05 pm
#178986
Participant
Anthony Escobedo
OP

YESSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS Thank you Nayeem!!!! If there’s a survey I would love to fill it out. Thank you so much!

Oct 8, 2022 at 5:23 am
#179005
Moderator
Nayeem Riddhi
Staff

You are welcome !

Thank you and regards

Viewing 8 posts - 1 through 8 (of 8 total)

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