Home / Topics / Download Manager Free / Renewed Download Manager but still shows as expired

Renewed Download Manager but still shows as expired

Viewing 6 posts - 1 through 6 (of 6 total)
Jun 3, 2025 at 5:38 pm #206915

Ben Litton
Participant

Hello,

I just renewed a subscription that I realized expired a few weeks ago (even though my account shows that auto-renew is active?). I received a confirmation email from PayPal that my credit card was charged, but my Download Manager account still shows that the subscription is expired.

Jun 3, 2025 at 5:39 pm #206916

Ben Litton
Participant
This reply has been marked as private.
Jun 3, 2025 at 11:14 pm #206919

Tahasin
Moderator

Hello, @Ben

I hope you’re doing well. I apologize for the inconvenience and appreciate your patience.

We are checking the issue and will resolve it as quickly as possible.

Regards

Jun 4, 2025 at 5:34 am #206920

Tahasin
Moderator

Your subscription is active now, please check.

Jun 4, 2025 at 12:39 pm #206942

Ben Litton
Participant

Yes, I see it now. Thank you.

Jun 4, 2025 at 12:41 pm #206943

Tahasin
Moderator

Welcome!!

Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in to reply to this topic.