Renewed Download Manager but still shows as expired

in Download Manager Free

Viewing 6 posts - 1 through 6 (of 6 total)
Jun 3, 2025 at 5:38 pm
#206915
Participant
Ben Litton
OP

Hello,

I just renewed a subscription that I realized expired a few weeks ago (even though my account shows that auto-renew is active?). I received a confirmation email from PayPal that my credit card was charged, but my Download Manager account still shows that the subscription is expired.

Jun 3, 2025 at 5:39 pm
#206916
Participant
Ben Litton
OP
This reply has been marked as private.
Jun 3, 2025 at 11:14 pm
#206919
Moderator
Tahasin
Staff

Hello, @Ben

I hope you’re doing well. I apologize for the inconvenience and appreciate your patience.

We are checking the issue and will resolve it as quickly as possible.

Regards

Jun 4, 2025 at 5:34 am
#206920
Moderator
Tahasin
Staff

Your subscription is active now, please check.

Jun 4, 2025 at 12:39 pm
#206942
Participant
Ben Litton
OP

Yes, I see it now. Thank you.

Jun 4, 2025 at 12:41 pm
#206943
Moderator
Tahasin
Staff

Welcome!!

Viewing 6 posts - 1 through 6 (of 6 total)

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