Viewing 2 posts - 1 through 2 (of 2 total)
Sep 29, 2022 at 6:26 pm
#178596
Participant
Josh Hawks
OP

Hello,

I was charged for the pro version of the plugin even though I had canceled the auto renew and would like to request a refund.

Oct 1, 2022 at 4:58 am
#178644
Spectator
Humayon

Hello,

Thank you for your reply.

Have you sent an order note from the order details page to cancel the auto-renewal?

Also, we sent a reminder email 7 days before the auto-renewal.

Also, please check our refund policy from here: https://www.wpdownloadmanager.com/terms-and-conditions/

I hope you understand.

Regards

Viewing 2 posts - 1 through 2 (of 2 total)

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