Refund

This topic has 1 reply, 2 voices, and was last updated 2 years, 7 months ago by Humayon.

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Sep 29, 2022 at 6:26 pm #178596

Participant

Hello,

I was charged for the pro version of the plugin even though I had canceled the auto renew and would like to request a refund.

Oct 1, 2022 at 4:58 am #178644

Spectator

Hello,

Thank you for your reply.

Have you sent an order note from the order details page to cancel the auto-renewal?

Also, we sent a reminder email 7 days before the auto-renewal.

I hope you understand.

Regards

Viewing 2 posts - 1 through 2 (of 2 total)

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