Recent update deleted all my custom templates. Thanks.

This topic contains 1 reply, has 2 voices, and was last updated by  Shafayet 5 days, 4 hours ago.

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  • #98167

    I’m trying to determine what the benefit to using Download Manger is. You don’t answer support questions. Your documentation is sparse at best and now your most recent update deleted all my custom templates. THANK YOU FOR BLOWING UP OUR NON-PROFIT INTRANET! YOU GUYS REALLY SUCK!

    I can’t tell you the countless hours I’ve wasted with this component. Now I get to go restore pieces from my backup, because of your updates indiscriminate deletion of MY files.

    Like you will even read this.

    #98248
    Shafayet
    Moderator

    If you add/edit any file inside the plugin, updating plugin always will delete your custom changes, that’s how WordPress works, when you are updating a plugin, it deletes the old version, then installs new, wpdm can do nothing there if you don’t take a backup before upload. To add/edit template safely you had to follow the docs properly:

    Template Files

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