Reccuring Charge

This topic has 5 replies, 2 voices, and was last updated 1 day, 13 hours ago by Nayeem Riddhi.

Viewing 6 posts - 1 through 6 (of 6 total)

Dec 12, 2025 at 11:41 am #210146

Participant

I was charged on the 5th December for a subscription, but the site was for a previous job.

Can I cancel the subscription as it has gone to my personal credit card?

Dec 12, 2025 at 11:54 am #210147

Moderator

Hello Liam challenger,

Hope you are well. For cancelling subscription you can follow this article,

How do I turn off auto-renew for my WPDM Pro subscription?

Please kindly check and let me know.

Thank you and regards

Dec 12, 2025 at 12:07 pm #210148

Participant

Thank you for that. I don’t have access to the website anymore so I can’t make any changes to the settings.

I do not need the service so can I please have a refund issued.

Dec 12, 2025 at 12:27 pm #210149

Moderator

You can cancel your subscription. Please kindly share your the order id details thus I can forward to our team authority. Please kindly check.

Thank you and regards

Dec 12, 2025 at 12:48 pm #210150

Participant

Thanks, the number I have is, 8801713129363

Dec 12, 2025 at 1:04 pm #210151

Moderator

This maybe a mobile number. Please kindly share the order id details for which order you want cancel to recurring. You may find it from you mail or here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases, Please kindly check.

Thank you and regards

Viewing 6 posts - 1 through 6 (of 6 total)

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