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Purchase Not in My Account

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Sep 10, 2021 at 9:34 pm #161366

Daniel Shannon
Participant

Yesterday, I purchased the 1 year “download Manager” but, the purchase did not show in my account. I have hit the” resolve” button and entered the “Invoice ID” several times but the response is ”No Order Found”

Sep 11, 2021 at 7:53 am #161373

Tanvir
Spectator

Hello,
Sorry for this inconvenience.
Make sure that you have successfully purchased the items. Then please check this link
If you have purchased anything, all orders will be available there.
If still the problem persists, please share the invoice id in a private reply so that we could inspect further
Thanks

Viewing 2 posts - 1 through 2 (of 2 total)

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