Promised a free week of my old all-access pass and didnt get it

in Download Manager Free

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Mar 3, 2026 at 7:00 pm
#212524
Member
HappyHelper
OP

Same for me. I was promised a 1 week extension since I paid $299 for all-access pass and i couldnt use anything in it originally so i could test out the new features and see if it was worth re-purchasing. They agreed to give me that week and ended it early before i could even download the plugin and test it just a day later.

I was told on December 18th i could get until December 26th to test and they closed it on December 19th with no warning so i just gave up and didnt feel like this company deserved my money.

https://i.postimg.cc/HnyBDBDp/Screenshot-2026-03-03-105524.png

There is a screenshot of the agreement your company made with me they violated. I dont need a full year i just need the WEEK i was promised to see if another $300 is deserved from me on your product. Please extend my all-access for a week so i can see if your plugin is right for my unique setup as promised.

Mar 3, 2026 at 10:17 pm
#212530
Moderator
Tahasin
Staff

Hello,

Please send an order note from purchases tab, you will receive a prompt response there.

Thanks for your understanding.

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