- This topic has 15 replies, 4 voices, and was last updated 9 months, 4 weeks ago by
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I have been a user of yours for years and have never had any problems. Today, however, yes…
I have several sites and if I continue to use your version Version 3.3.12 on WordPress 6.7.2 everything works fine, I can upload the file easily with the Drag here or Select File option.
However, updating to version 3.3.14 with wordpress 6.8 and with no updates to do, things change. I can upload the file, the upload bar moves, but then it can no longer save the file, remaining in the upload phase. I have several sites and they all do the same thing. I can only upload files from the “Select from Media Library” button.
How can I solve this?
Hello,
Hope you are well. Sorry for the inconveneince. If possible, please, give your temporary wp-admin login details in a private reply to check the issue.
Thank you and regards
We are having the same issue on a number of websites. Just updated to wordpress 6.8 and are on the latest version of WP Download Manager.
Hello Andrew Williamson,
Please kindly open a separate ticket for your issue, thus we can maintain the query. Please kindly check.
Thank you and regards
I think there is conflict between your plugins, so it may be conflting. You can disable one by one other plugins for testing if there any conflicts. please kindly check.
Thank you and kind regards
I understand… but since the problem coincides with the update to 6.8 in all my sites where I installed your plugin, where I do not have the same plugins, something does not add up…
Can I do the test for somewhile? Please kindly check.
Thank you and regards
yes of course
Can you please setup PHP error log from your this page, https://museodiocesanoprenestino.it/wp-admin/index.php, thus we can check the issue what happening related to WPDM? Please kindly check.
Thank you and regards
I made the changes required by the plugin and activated the display error from php ini.
Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
Thank you and kind regards
Ok, so I have to wait for a new plugin update? Or that I receive other indications? I hope that it can be solved with a new update so all the sites will be solved. At the moment as much as I am using the plugin uploading the files to Media.
Thanks in advance
I shall try to update you if any update news comes. Please kindly check.
Thank you and kind regards
Have you replied amy message here? Please kindly check.
Thank you and regards
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