Problem with tree

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Viewing 5 posts - 1 through 5 (of 5 total)
Jul 21, 2022 at 3:02 pm
#175490
Participant
Sitcom Software
OP

Hello,

the tree short code doesn’t work [wpdm_tree]

java console error

theme : OceanWP v3.3.3
wordpress version : 6.0.1
Elementor v3.6.7

could’you help ?

Jul 22, 2022 at 10:07 am
#175524
Spectator
Humayon

Hello,

Greetings for the day.

We’ll need to take a closer look to see why this might be happening. But, this might take a little longer. Therefore, I’d request you to check whether there are any plugins installed that might be causing this?

Here is what you can do to check:

1. Please try switching to another theme, like Twenty Twenty-one, and check whether the issue persists or not. If not, then it is the theme that is causing the error.

Please let me know how that goes. I will be happy to help with any further assistance you might need.

Jul 22, 2022 at 10:12 am
#175526
Participant
Sitcom Software
OP

thank you for your reply.

i’ve just tried with the twenty twenty-two theme…but same issue….

Jul 22, 2022 at 10:18 am
#175528
Participant
Sitcom Software
OP

ok i think i found the problem. i’m using the “la sentinelle antispam” plugin and if i desactivate it it works…

Aug 2, 2022 at 4:23 am
#176150
Spectator
Humayon

Hello,

Glad to hear that and thank you for your reply.

If you need help with anything else, feel free to open a new ticket.

Have a good day.

Viewing 5 posts - 1 through 5 (of 5 total)

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