Plugin update error

in Download Manager Free

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Sep 8, 2023 at 1:02 pm
#189795
Participant
Andreas Weimann
OP

Hello!
When I try to update the plugin in WordPress I get back an error message:
Beim Aktualisieren von Download Manager ist ein Fehler aufgetreten: Das Paket konnte nicht installiert werden. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Can you please assist?
Thanks

Sep 9, 2023 at 7:13 am
#189802
Moderator
Nayeem Riddhi
Staff

Hello Andreas Weimann,

Hope you are well. For updating the WPDM plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel.

For saving settings again for the license key option from Downloads -> Settings -> License, that will regenerate the access token. Thus the plugin will be updated, hope that, it will solve your issue.

If still, the problem exists then you can also manually update the plugin

Thank you and regards

Viewing 2 posts - 1 through 2 (of 2 total)

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