Plugin forgets entered search term

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Viewing 9 posts - 1 through 9 (of 9 total)
Mar 12, 2021 at 7:53 pm
#148449
Participant
Alliance for HOPE
OP

Hello,
We are currently experiencing an issue with our Resource Library page of our website.
URL to the page:https://www.familyjusticecenter.org/resources/

The issue is described below-
When search terms are entered, and users click between pages of results, the plugin ‘forgets’ the entered search terms.
Please find the Images below-
1. The terms are entered in the search section to look for a resource.
ScreenShot: http://www.familyjusticecenter.org/wp-content/uploads/2021/03/screenshot-issue1.png

2. The result page is visible with specific pages as requested in the search bar –
ScreenShot: http://www.familyjusticecenter.org/wp-content/uploads/2021/03/screenshot-issue2.png

3. The Error is here; When the users click between pages of results, the plugin ‘forgets’ the entered search term and displays all the pages instead of 2 pages displayed before because the search terms are now all available terms.
ScreenShot: http://www.familyjusticecenter.org/wp-content/uploads/2021/03/screenshot-issue-3.png

4. The other error type is that it displays no results, even though it was displaying 2 pages of results previously.
ScreenShot: http://www.familyjusticecenter.org/wp-content/uploads/2021/03/ScreenShot-issue-4.png

Looking forward to resolved this issue soon. Please let me know if you have any questions.

Thank you!

Mar 13, 2021 at 4:29 am
#148462
Moderator
Nayeem Riddhi
Staff

Which shortcode you are using here, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Mar 16, 2021 at 4:56 pm
#148667
Participant
Alliance for HOPE
OP
This reply has been marked as private.
Mar 18, 2021 at 5:31 pm
#148824
Participant
Alliance for HOPE
OP
This reply has been marked as private.
Mar 18, 2021 at 6:20 pm
#148835
Moderator
Nayeem Riddhi
Staff

you may provide your credentials private reply here

thanks

Mar 18, 2021 at 6:44 pm
#148837
Participant
Alliance for HOPE
OP
This reply has been marked as private.
Mar 19, 2021 at 12:50 am
#148848
Participant
Alliance for HOPE
OP
This reply has been marked as private.
Mar 19, 2021 at 12:52 am
#148849
Participant
Alliance for HOPE
OP
This reply has been marked as private.
Mar 21, 2021 at 2:09 pm
#148968
Keymaster
Shahjada
Staff

Hi,
That page is not related to wpdm. It is from your theme.

Viewing 9 posts - 1 through 9 (of 9 total)

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