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Plugin causing mobile site malfunction

Viewing 6 posts - 1 through 6 (of 6 total)
Jun 27, 2022 at 2:30 pm #174469

Heather O
Participant

Hi
I just had to disable Download Manager as it is causing my mobile site main dropdown menu to malfunction — it tries to open but immediately collapses. I’d really like this issue fixed promptly as I need to get DM back up again – but can’t have a site with no navigation, obviously.
Thanks

Jun 27, 2022 at 3:43 pm #174476

Tanvir
Spectator

Hello @Bruy,

It is hard to determine the issue without looking into your website. Could you please send me related url of your website to check the issue properly?

Also I request you to please share your temporary website admin credentials in a private reply so that I can take a closer look and work with you to get this working.

Here are the details I’ll need –

# Website Login URL
# Username
# Password

Looking forward to hearing from you.

Jun 27, 2022 at 8:53 pm #174485

Heather O
Participant
This reply has been marked as private.
Jun 28, 2022 at 3:21 pm #174518

Tanvir
Spectator

Hello,
It was a conflict issue of JS. However, disabling wpdm bootstrap js from Downloads > User Interface settings has solved the issue.
Thanks

Jun 29, 2022 at 3:54 pm #174576

Heather O
Participant
This reply has been marked as private.
Jun 30, 2022 at 7:27 am #174605

Tanvir
Spectator

Hi @Bruy,

You are welcome.

However, If you found my support helpful, could you please leave your valuable review here?
Your rating keeps us inspired ❤️

Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)

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