Please check my contract status ASAP!

in Download Manager Free

Viewing 5 posts - 1 through 5 (of 5 total)
May 7, 2025 at 1:40 am
#206200
Participant
PU
OP

Hello.

For two contracts for Download Manager Pro, the payments were completed on July 3, 2024 and July 11, 2024.
However, the Contract Management screen shows that the two contracts were terminated in July 2024.
I am also unable to log into the pro-support forum.

I would like to have the payment records and status checked.

Thank you in advance.

May 7, 2025 at 4:37 am
#206202
Moderator
Tahasin
Staff

Hello,

Thanks for reaching out. Kindly share the order id to check the issue.

Regards

May 7, 2025 at 4:45 am
#206204
Participant
PU
OP
This reply has been marked as private.
May 7, 2025 at 4:55 am
#206205
Moderator
Tahasin
Staff

Thank you for sharing the order IDs. We’re currently looking into the issue and will provide you with an update shortly.

We appreciate your patience.

Regards

May 7, 2025 at 10:09 am
#206225
Moderator
Tahasin
Staff

We have fixed the issue, you may access the pro support now.

Viewing 5 posts - 1 through 5 (of 5 total)

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