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PDF viewer add-on

Viewing 6 posts - 1 through 6 (of 6 total)
Mar 31, 2020 at 11:42 am #123127

aks
Participant

Hello,

I am using the free version of the Download Manager and purchased the PDF viewer plugin. I love the plugin but seem to have a small issue: to preview PDF files I am using the page template “Single Column with Doc Preview”. However, the PDF is only shown ‘randomly’, sometimes only after refreshing the page, sometimes not at all. I have tried different browsers (Firefox, Chrome, Edge) but the issue seems to be the same. Is this a known problem or is there already a solution to this?

Any help appreciated
Kind regards
Andreas

Apr 2, 2020 at 9:24 am #124925

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Apr 2, 2020 at 9:50 am #124927

aks
Participant
This reply has been marked as private.
Apr 5, 2020 at 9:09 am #125161

Nayeem Riddhi
Moderator

Hi,

Sorry for some late. what is your site URL?

Thanks.

Apr 5, 2020 at 5:42 pm #125191

aks
Participant
This reply has been marked as private.
Apr 11, 2020 at 10:57 am #125657

Nayeem Riddhi
Moderator

Hi,

I have found the issue, soon you will be updated.

Thanks.

Viewing 6 posts - 1 through 6 (of 6 total)

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