PDF showing as _BL

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#178334

Mike Shipley
Participant

Our download manager was working fine for years and all of a sudden the past few months when I try to upload our newsletter I get this – it is not recognizing it as a PDF instead showing as a _BL whatever that is (broken link? how?), I’ve tried everything and it’s still doing it. Any ideas?

Screen Shot

#178366

Humayon
Spectator

Hello,

Thank you for writing to us.

First, the image you have attached is not appearing and looks like it’s broken.

Could you please clarify the issue in detail? Exactly what kind of issue are you facing right now? You can share a screencast using Loom or you can take a screenshot using Lightshot. This will help us to understand the issue correctly.

Let us know if you have any other questions or if you want to know any more information!

Looking forward to hearing from you.

Regards

#178378

Mike Shipley
Participant

My apologies, I’m out of office for the next 10 days or so. I made a note to come back to this but I wanted to acknowledge your reply. Thanks, I’ll catch back up with more details when I can … a screencast is a great idea, I will try that. Watch for my reply around 10/5 or so. Have a great week!!

#178393

Humayon
Spectator

Hello,

Thank you for your reply.

Sure, please feel free to reach back when you will be available.

Have a good day.

Viewing 4 posts - 1 through 4 (of 4 total)

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