Pdf file error when used Download Manager.

in Download Manager Free

Viewing 11 posts - 1 through 11 (of 11 total)
Dec 27, 2016 at 4:04 am
#52185
Member
lethuongton
OP

Hi,

I have get the error when i download pdf file. the file after download can not open or can open but can not read the font of documents. Could you please help to check & advise. Attached file is a sample file after downloaded

Thanks

Dec 29, 2016 at 10:42 am
#52221
Spectator
Jass

Hi,
I can download the .pdf file you attached. Please send the file in smartnjazzy.jk@gmail.com. Or Please try downloading new plugin and install. May be some files are missing or installation is not done correctly. Or
Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.
Thank you

Dec 30, 2016 at 6:45 am
#52238
Member
lethuongton
OP
This reply has been marked as private.
Jan 3, 2017 at 6:53 pm
#52308

Hi, I´ve got an issue like that:

– Plugin download-manager
– Version: 2.9.4
– Page: hr-wsl.de
– URL: http://hr-wsl.de/download/spielerliste-nuscore/
– Screenshot:

Issue with Safari and Firefox on OS X.
Firefox on Win 10: same issue
IE on Win 10: Download is working normally

Please help. 🙂

Jan 4, 2017 at 2:09 pm
#52349
Spectator
Jass

Christian, This usually happens due to some cache plugins. or due to conflicting to other plugins. Please try deactivating other plugins or provide me your login credentials using private reply to check the issue.
Thank you.

Jan 4, 2017 at 4:18 pm
#52363

– disabled “WP Super Cache”

issue solved.

thx 🙂

Jan 5, 2017 at 2:16 am
#52384
Member
lethuongton
OP

Hi Jass,

Please advise for my case ?

Thanks

Jan 5, 2017 at 8:32 am
#52391

you should provide more detalis, like me above. 🙂

Jan 6, 2017 at 3:08 am
#52402
Member
lethuongton
OP

Hi ,

I found that the error is cause by Wp Rocket Plugin . it ‘s cache plugins. (same as above case). May you help to fix for next updated.

Many thanks,

Jan 8, 2017 at 9:52 am
#52439
Spectator
Jass

Hi, the problem can be solved in
WP Super Cache plugin in causes the problem. As all downloads via our plugin are done via a GET request. So I check the option: ‘Don’t cache pages with GET parameters. (?x=y at the end of a url)’ and the downloads are working again.
or
You can try using w3 total cache http://wordpress.org/plugins/w3-total-cache/ instead
or
In WP super Cache by setting the Cache Timeout from “WP super Cache” to 1, and then back to 1800.
or
try basically adding \?wpdmdl.* to the list of url strings that force a page not to be cached in Super Cache settings.
or
if you have any cache plugin installed clear cache first. Then go to permalink settings and save it without making any changes.

I hope this solves your problem
Thank you

Thanks for your support.

Jan 24, 2017 at 7:35 am
#52907
Member
yashasvi
This reply has been marked as private.
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