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PayPal Pro – Order Checkout

Viewing 15 posts - 1 through 15 (of 15 total)
Jul 25, 2021 at 11:10 am #158214

Rodrigue Kamdieun
Participant

Good day,

I’m using PayPal pro with WPDM, it used to work but now after clicking complete payment, the button keeps spinning for ever.

Please assist.

Jul 25, 2021 at 11:32 am #158216

Humayon
Spectator

Hello @rodkamd,
Sorry for the inconvenience.
Are you using the latest version of the WPDM plugin?
If still, the problem exists then Will you please share the related page/file URL with us?
Also, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Thank you

Jul 25, 2021 at 12:30 pm #158218

Rodrigue Kamdieun
Participant
This reply has been marked as private.
Jul 25, 2021 at 8:08 pm #158233

Rodrigue Kamdieun
Participant

Hello Humayon,

Any update?

Thanks

Jul 26, 2021 at 3:11 am #158242

Humayon
Spectator

Hi @rodkamd,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.4 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then.
Thank you

Jul 26, 2021 at 5:04 pm #158338

Rodrigue Kamdieun
Participant

Hello Humayon,

I do have the latest version of PayPal pro (1.5.0) installed and still have the same problem.

Thanks

Jul 27, 2021 at 3:39 am #158353

Humayon
Spectator

Hi @rodkamd,
First of all please update your WPDM Pro plugin to the latest version which is right now 6.0.4 or you can download it from here.
I have tried with a test transaction and every thing worked well. Please check the below screenshots.
https://share.getcloudapp.com/rRuj40QR
https://share.getcloudapp.com/12u4XKRY
If still the problem exists then will you please record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Best Regards

Jul 27, 2021 at 12:11 pm #158397

Rodrigue Kamdieun
Participant

Hello @Humayon,

I have updated the WPDM to the latest version 6.0.5. But the problem still persists.

The below short video will show you the problem which I’m facing.
SCREEN VIDEO RECORD LINK

Thank you.

Jul 27, 2021 at 1:55 pm #158405

Rodrigue Kamdieun
Participant

HELLO @Humayon,

Any feedback?

Thank you.

Jul 27, 2021 at 7:00 pm #158440

Rodrigue Kamdieun
Participant

Hello @Humayon,

Please can you get back to me? It is really frustrating.

Thank you.

Jul 28, 2021 at 3:04 am #158449

Humayon
Spectator

Hello @rodkamd,
I have forwarded your issue to our core development team and we will let you know about it.
So, please spare us some time and cooperate with us.
Thank you.

Jul 28, 2021 at 4:53 am #158455

Shahjada
Keymaster

Hi,
I’ve updated the add-on, working fine now.

Jul 28, 2021 at 7:20 am #158466

Rodrigue Kamdieun
Participant

Hello @Shahjada,

The first issue seems to be solved, but after entering the card details and click Complete Payment ,I got an error : “Transaction refused because of an invalid argument.”. Please see attached picture.
Screenshot

Thank you.

Jul 29, 2021 at 12:37 pm #158577

Rodrigue Kamdieun
Participant

Hello @Humayon,

Any response to my issue?

Thank you.

Jul 29, 2021 at 1:38 pm #158582

Shahjada
Keymaster
This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 15 total)

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