- This topic has 14 replies, 3 voices, and was last updated 4 years, 7 months ago by
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Good day,
I’m using PayPal pro with WPDM, it used to work but now after clicking complete payment, the button keeps spinning for ever.
Please assist.
Hello @rodkamd,
Sorry for the inconvenience.
Are you using the latest version of the WPDM plugin?
If still, the problem exists then Will you please share the related page/file URL with us?
Also, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Thank you
Hello Humayon,
Any update?
Thanks
Hi @rodkamd,
Hope you are well. And sorry for the inconvenience. We have released the latest version 6.0.4 of the WPDM PRO plugin and add-ons. According to the latest update of WPDM PRO, you also need to update the other add-ons as well. please update them, or you can download them from here.
I hope it will work fine then.
Thank you
Hello Humayon,
I do have the latest version of PayPal pro (1.5.0) installed and still have the same problem.
Thanks
Hi @rodkamd,
First of all please update your WPDM Pro plugin to the latest version which is right now 6.0.4 or you can download it from here.
I have tried with a test transaction and every thing worked well. Please check the below screenshots.
https://share.getcloudapp.com/rRuj40QR
https://share.getcloudapp.com/12u4XKRY
If still the problem exists then will you please record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Best Regards
Hello @Humayon,
I have updated the WPDM to the latest version 6.0.5. But the problem still persists.
The below short video will show you the problem which I’m facing.
SCREEN VIDEO RECORD LINK
Thank you.
Hello @Shahjada,
The first issue seems to be solved, but after entering the card details and click Complete Payment ,I got an error : “Transaction refused because of an invalid argument.”. Please see attached picture.
Thank you.
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