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Package search is not working properly on All packages

Viewing 10 posts - 1 through 10 (of 10 total)
Apr 9, 2020 at 9:37 am #125528

Afique X
Participant

HI there, I am trying to search and filter packages by name or date but it’s not working it only brings me the blog posts but the wpdm packages doesnt show up. I have updated to the plugin twice but it’s the same problem. Please help me regarding this.

Apr 9, 2020 at 10:47 am #125535

Nayeem Riddhi
Moderator

Hi,

Are you searching by default search option in the WordPress theme? please check is there any restriction or made exclude search results from your theme. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Apr 9, 2020 at 12:29 pm #125544

Afique X
Participant

Sorry, I guess I wasn’t clear enough with my words. Actually I am talking about searching packages in my admin panel / WordPress dashboard. Whenever I am trying to search for a particular wpdm post it’s bringing me blog posts. You can see the example below:

View post on imgur.com

I am talking about searching the wpdm posts from all of the packages in the All Packages tab. I hope was clear enough this time.

Apr 11, 2020 at 10:54 am #125656

Nayeem Riddhi
Moderator

It should search the download packages, not other posts, if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Apr 11, 2020 at 12:27 pm #125658

Afique X
Participant
This reply has been marked as private.
Apr 12, 2020 at 9:57 am #125714

Nayeem Riddhi
Moderator

Hi,

Which WPDM version you are using? I have not enough access for checking your plugins. please let me know.

Thanks.

Apr 16, 2020 at 12:33 pm #125994

Afique X
Participant

Hello, I am currently using version 5.4. Actually, I guess I’ve found the matter what caused the problem. I am using newspaper X theme and the plugin shows the problem when I use the newspaper theme. But when I am using other default wordpress theme like twenty twenty it’s not causing any problem as mentioned. Please tell me what to do. Is there anything I can do to fix this issue?

Apr 17, 2020 at 8:52 pm #126160

Nayeem Riddhi
Moderator

Maybe some functionality conflicting with the theme functions.php. Have to check manually which script/code making the conflict.

Thanks.

Apr 20, 2020 at 6:33 am #126272

Afique X
Participant

Hi, have you checked the issue? Is there any way to fix it? I really need to fix it for my website.

Apr 20, 2020 at 6:39 am #126275

Nayeem Riddhi
Moderator

Hi,

Can you provide a temporary FTP credentials details for checking that? because sometimes, it may be some broken or conflict with the site. for that, it needs to check the scripts one by one via Cpanel or FTP.

Thanks.

Viewing 10 posts - 1 through 10 (of 10 total)

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