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Not all documents have a package size

Viewing 6 posts - 1 through 6 (of 6 total)
Oct 19, 2022 at 6:46 pm #179481

Ben Hussenet
Participant

In our database we have almost 650 downloads. Unfortunately many of these do not have a package size so where we display the size on the front-end there is no value.

Is there a way to regenerate these?

Oct 20, 2022 at 3:21 am #179488

Tanvir
Spectator

Hello Ben,

Thanks for contacting us.

You can use the template tag [package_size] in link template or page template. However, if it doesn’t work, please let us know more details. Could you please share related url to check the issue? If possible please also share temporary admin access in a private reply to check and resolve the issue quickly.

Regards
Tanvir

Oct 20, 2022 at 8:38 pm #179532

Ben Hussenet
Participant
This reply has been marked as private.
Oct 21, 2022 at 4:36 pm #179548

Tanvir
Spectator

Hello,

I have found that both XFP and Quantect section are showing download size
image

Please let me know for further assistant.

Regards
Tanvir

Oct 25, 2022 at 5:34 pm #179709

Ben Hussenet
Participant

Hello Tanvir,

sorry, I don’t seem to be getting notifications of your replies

On this same page, sigtel doesn’t have a size

There are other examples but with so many downloads hard to track them down right now!

Oct 26, 2022 at 8:00 am #179724

Tanvir
Spectator

Hello,

The packages size field is missing.
You have to add package size from related Package edit page like below:

Regards
Tanvir

Viewing 6 posts - 1 through 6 (of 6 total)

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