- This topic has 10 replies, 3 voices, and was last updated 2 years, 2 months ago by
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Hello,
When I added a file in my Download Manager, I discovered the shortcode column was empty, I can’t copy it to display on my page. But it was displaying before when I newly downloaded the plugin. What could cause shortcodes not to show again? And how do I rectify it?
Thanks, I await your kind reply.
Hello Benjamin Ikwuagwu,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
Hi Nayeem,
I have private reply the temporary wp-admin a while ago, I have been hoping you have seen it.
Regards,
Benjamin.
Hello Benjamin Ikwuagwu,
Can you please share the site login URL too? please check and let me know
Thank you and regards
Hello Nayeem,
Sorry I did not send this the login url earlier. Here is the url:
https://fibn.org/wp-admin
Thanks.
Hello Benjamin Ikwuagwu,
Please check now. you are also capable of adjusting the columns field from the screen option as I image attached,
and for shortcode copy, please click the copy icon, it will make it easy for you to copy the shortcode,
please check and let me know
Thank you and regards
Hi, I am having this same problem. Is there a simple fix? The shortcode column is showing, but it is empty.
Hello Alex Mac,
Can you please open a separate ticket for your issue? please check and let me know
Thank you and regards
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