No file attached to this package error

This topic has 5 replies, 3 voices, and was last updated 2 years, 1 month ago by Shahjada.

Viewing 6 posts - 1 through 6 (of 6 total)

Mar 22, 2023 at 1:44 am #185118

Participant

I’m a new user of the WPDM plug-in. I love the functionality it provides and downloaded the free version to give it a go before investing in the pro version. I’ve uploaded a few test files into the media library and they show on the packages grid on the site just fine. However, when I attempt to download them I’m getting a “no file attached to this package” error message.

I’m running the 3.2.69 version of the free plug-in using the Astra theme, and Elementor to edit pages.

Any suggestions would be much appreciated. I’ve seen others posting in the pro version forum about this issue as well.

Thanks!

Mar 22, 2023 at 4:32 am #185120

Sagar Barua

Blocked

Hello,

Thank you for writing to us.
It is hard to determine the issue without looking at your website.  I request you to please share your website credentials in a private reply so that I can take a closer look and work with you to get this working.
Here are the details I’ll need –
# Website Login URL  # Username  # Password
Looking forward to hearing from you.

Mar 22, 2023 at 10:55 pm #185168

Brett Vermette

Participant

This reply has been marked as private.

Mar 23, 2023 at 4:21 am #185179

Sagar Barua

Blocked

Hello Brett vermetter

I can’t able to log in with your above credentials.please check and let me know

Thank you again and regards

Mar 23, 2023 at 2:35 pm #185198

Brett Vermette