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No download link after purchase

Viewing 9 posts - 1 through 9 (of 9 total)
Nov 13, 2023 at 2:47 pm #191268

Sabine Jürges
Participant

Hi there,
please take a look at this topic: https://wordpress.org/support/topic/no-download-link-after-purchase-2/#post-17197785
Thank you, Sabine

Nov 13, 2023 at 3:07 pm #191270

Nayeem Riddhi
Moderator

Hello Sabine Jürges,

Hope you are well. And welcome to our forum. Can you please describe some points for your requirements, thus they can be resolved easily? And if possible, please, give your temporary wp-admin login details in a private reply to check/adjust the issue.

Thank you and regards

Nov 13, 2023 at 3:13 pm #191271

Shahjada
Keymaster

Everything was explained here
https://wordpress.org/support/topic/no-download-link-after-purchase-2/#post-17197785


@sabine-juerges, please send us temporary wp-admin login info in a private reply, we shall set it up there for you.

Nov 13, 2023 at 4:36 pm #191279

Sabine Jürges
Participant
This reply has been marked as private.
Nov 14, 2023 at 4:12 am #191283

Humayon
Spectator

Hello @sabine-juerges,

Thank you for your reply.

However, you might have forgotten to share the website/admin URL.

Can you please share it with us as well?

Regards

Nov 14, 2023 at 8:45 am #191305

Sabine Jürges
Participant
This reply has been marked as private.
Nov 14, 2023 at 4:38 pm #191319

Shahjada
Keymaster

I’ve tested on your site, it is working fine for me:

Deine%20Handbuch%20Bestellung%20-%20Komplettpaket%20inkl.%20Wichtelt%C3%BCr%20und%20Wichtelbriefen%20%7C%2024%20Tage%20Wichtelzauber%20%7C%20Wichtelt%C3%BCr%20Adventskalender%202023

Nov 15, 2023 at 9:47 am #191332

Sabine Jürges
Participant

Hi, did you change anything?

Because I made a purchase right now, and I have again an english email as a customer information. I already translated it into german and I have that link in my email:

You can download your purchased item(s) from the following link:

An der Kasse

And the link is not the correct one. So, unfortunatley it is not working for me 🙁

Can you please test it with two handbooks, you buy?

Nov 16, 2023 at 6:02 pm #191398

Sabine Jürges
Participant

Hey there, its still not working. Clients have problems with making purchases. Can you please take a look or show me in a video how to make the settings? Thank you, Sabine

Viewing 9 posts - 1 through 9 (of 9 total)

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