- This topic has 8 replies, 4 voices, and was last updated 2 years, 2 months ago by
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Hi there,
please take a look at this topic: https://wordpress.org/support/topic/no-download-link-after-purchase-2/#post-17197785
Thank you, Sabine
Hello Sabine Jürges,
Hope you are well. And welcome to our forum. Can you please describe some points for your requirements, thus they can be resolved easily? And if possible, please, give your temporary wp-admin login details in a private reply to check/adjust the issue.
Thank you and regards
Everything was explained here
https://wordpress.org/support/topic/no-download-link-after-purchase-2/#post-17197785
@sabine-juerges, please send us temporary wp-admin login info in a private reply, we shall set it up there for you.
Hello @sabine-juerges,
Thank you for your reply.
However, you might have forgotten to share the website/admin URL.
Can you please share it with us as well?
Regards
Hi, did you change anything?
Because I made a purchase right now, and I have again an english email as a customer information. I already translated it into german and I have that link in my email:
You can download your purchased item(s) from the following link:
And the link is not the correct one. So, unfortunatley it is not working for me 🙁
Can you please test it with two handbooks, you buy?
Hey there, its still not working. Clients have problems with making purchases. Can you please take a look or show me in a video how to make the settings? Thank you, Sabine
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