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Network error

Viewing 11 posts - 1 through 11 (of 11 total)
Jan 9, 2023 at 7:30 am #182013

Helena Traill
Participant

Downloads are not working, if user isn’t logged in. Very sporadic, but mainly shows ‘network error’ across various browsers. I have switched on and off other plugin, unsure what it is? Any ideas please?

Documents

Very difficult for a small charity, this started in the early December update it seems.

Jan 9, 2023 at 9:03 am #182018

Shahjada
Keymaster

Hi,
Tested now and found it working fine:

Video preview: https://capture.dropbox.com/HG0Tzxq2lyIQHQWZ

Please let me know if I’m missing something.

Jan 9, 2023 at 9:39 am #182027

Helena Traill
Participant

Thank you Shahjada! It works with some and not others – unless it is a cache issue.

Please could you try document ‘Low Protein Sauces’ – I get this error now (not even the network error).

Screenshot of error

Jan 9, 2023 at 9:39 am #182028

Helena Traill
Participant

Screenshot here: https://drive.google.com/file/d/1djDAm8kiE59Pcovc8Q1Bx_d-Oo8VnDUq/view?usp=sharing

Jan 9, 2023 at 12:06 pm #182035

Shahjada
Keymaster
This reply has been marked as private.
Jan 9, 2023 at 2:58 pm #182040

Helena Traill
Participant
This reply has been marked as private.
Jan 10, 2023 at 10:06 am #182064

Shahjada
Keymaster

I’ve tested it now again and looks like it is working fine

Jan 10, 2023 at 11:45 am #182068

Helena Traill
Participant

Hi Shahjada – I am afraid it’s still showing network errors this end. Were you logged in when you tested? It works for logged in users and its logged out users we are getting the error with.

Jan 10, 2023 at 6:05 pm #182078

Shahjada
Keymaster

Hi,
In that case, it looks like an issue with your site caching system. please exclude urls ( urls with parameter name wpdmdl ) from cache.

Mar 27, 2023 at 2:02 pm #185308

Noomia SPRL
Member

Hello there 🙂

Have you been able to fix this? I have the same “Network error” problem…

Mar 27, 2023 at 2:22 pm #185310

Shahjada
Keymaster

@benjaminnoomia, please create a separate post and give me temporary wp-admin login info in a private reply to check.

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