My download page disappeared

in Download Manager Free

Viewing 4 posts - 1 through 4 (of 4 total)
Aug 22, 2017 at 7:28 pm
#61962

Hi! I need some help. I had an ad running but the content of my page disappeared. When I clicked into the product download page, it was totally blank. Not even my header showed up. None of my other downloads had the issue, just the one. Can you give some kind of explanation? I saw somehting in the forums about it happening to someone else, but there was no response.

Aug 23, 2017 at 7:19 am
#61970
Moderator
Shahriar
Staff

Hi,

Please try updating the package from admin area.

Send temporary wp-admin login info in private reply if that doesn’t solve the issue.

Thanks.

Aug 25, 2017 at 10:44 am
#62062

Hi, Shahriar! Can you tell me what you mean by “updating the package,” please? Do you mean updating the plugin?

Aug 26, 2017 at 7:23 am
#62079
Moderator
Shahriar
Staff

I meant updating the download post from edit package page.

https://www.evernote.com/l/AUcl6Qslb_hLnoINdCkhEaK0kFv1t-MK5BIB/image.png

Viewing 4 posts - 1 through 4 (of 4 total)

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