Migration not working properly

in Download Manager Free

Viewing 4 posts - 1 through 4 (of 4 total)
Apr 26, 2023 at 3:40 pm
#186226
Participant
Tim von Werne
OP

Hi there,
I just tried migrating my downloads from one site to another. In my WordPress dashboard, I went to Tools > Export and when importing I made sure to check the download option.

However, even though the downloads were imported properly, the files themselves were not. If I look into the details of a download, the associated file shows a size of 0,00 KB.

How can I migrate all my downloads and include the files which, after all, is the most important aspect when importing the downloads?

Apr 26, 2023 at 4:25 pm
#186227
Moderator
Nayeem Riddhi
Staff

Hello Tim von Werne,

Hope you are well. For transferring/migrating WPDM, you have to use a good FTP tool or you can also follow this doc too, https://wordpress.org/support/article/moving-wordpress. And keeping old download statistics, you can use your old database too. I hope you have understood. Please check and let me know

Thank you and regards

Apr 26, 2023 at 4:33 pm
#186228
Participant
Tim von Werne
OP

Hi Nayeem,
we set up the new site from scratch so I am looking for a way to just import the files and downloads. Is this possible?

Apr 26, 2023 at 4:37 pm
#186229
Moderator
Nayeem Riddhi
Staff

Hello Tim von Werne,

You can use a good FTP tool or there are also many migrating free plugins available on wordpress.org. please check those. I hope you should get a solution.

Thank you again and regards

Viewing 4 posts - 1 through 4 (of 4 total)

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