I have a client that purchased your membership pro and I’m having having a few issues with connecting it to the free version of the download manager.
1. I added a test download and changed the access settings to one of the membership levels. Next to the subscribe button (instead of download), it says you have to purchase the level I selected along and Free plan. I only have one selected and it won’t change. It continues to add the free plan even though I don’t have that selected.
2. Only when I do a page cache that the items on the download page will show up correctly. For instance, I added another test download to double check the above issues, it wouldn’t show up until I did a page cache. Why are these not updating without having to do a clear chach which I added the plugin after it wouldn’t update properly.
3. When someone clicks on the subscribe button to download, the button goes to the membership plans page I set up but I only want it to that specific plan only. Users will get confused when going to the page with all 3 membership levels. Is there a way for the subscribe button to only go to the that specific membership plan IF I add each of the membership plans on separate pages? Or a way to disable the other ones? I will need them available for other downloads so I can’t check off “disable new registrations”.
4. After someone subscribes to a plan, it takes them back to their user dashboard and not back to the downloads page to download their product. If I put in the login shortcode to redirect after login to the download page, then when someone log in like normal, they are redirected to that. Is there a way to have the subscription to go back to the download they need purchased AND have the regular login page redirect to the dashboard if they didn’t subscribe to anything? Right now if someone logs in, it is taking them back to the login that says you are already logged in as this must be the default.
5. In the confirmation emails, it is adding /wp-login.php for the login page instead of the /login page I set up. In the subscription email, it says Log in to your membership account here: /membership-plans/ instead of /login page. I DO NOT want them to go to the /wp-login.php page but the /login. The other one is adding the wrong content. Also, the confirmation email shows Hello #first name#, but nothing is showing up because they didn’t put in their first name when they signed up via the subscription.
6. When they sign up via the subscription, there is no where to add their first name and last name like the registration page. I would also like to add other items such as their address and phone. Is there a way to add these items to the subscription?
7. The site needs to be set up so that all files will need a subscription plan. Right now, I have it set up to be Free, Members Only and Paid. Therefore, I need to have their basic information (name, address, etc.) when they checkout to pay for their subscription whether it be free or paid. Nothing will be purchased directly such as a buy now so I won’t be setting this up with the products having an amount. Everything will have to go through the subscription plans. How can I get this all set up so it is like as if they are checking out as if they paid for something directly? This includes all the information when checking out, redirects to /purchases page, etc.?
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