Viewing 8 posts - 1 through 8 (of 8 total)
Nov 4, 2017 at 10:26 am
#65202
Member
Thirsk
OP

Hello,
I purchased a license for Download Manager Pro v4.7 and used it on my website, but when I want to use the plugin it today, it redirects me to the license page.

Nov 5, 2017 at 10:30 pm
#65233

Hi,
Are you using licence to a single site only?
Are there any error appear or any log? Or just redirected to license page?

Please provide more details to understand the problem.

Thanks

Nov 6, 2017 at 10:03 pm
#65265
Member
Thirsk
OP

Hi,
I’m using the license on a single site (partitions-de-piano.fr) There are no error messages, I’m just redirected to the license page.

Nov 6, 2017 at 10:09 pm
#65267

Hi,
How long have you purchased the Download Manager Pro Licence?
First, go to your Download Area https://www.wpdownloadmanager.com/user-dashboard/purchases/, then click ‘DOWNLOAD‘ button to see order details. You will find license key there. Check the following screenshot,

https://www.evernote.com/l/AUd0JNV9gGZHsI7KTv5EERzdV2FIWsCmA2QB/image.png

Now you can put this license key in Downloads Settings License tab.

That’s all.

Let me know if any further error occurred.

Thanks.

Nov 8, 2017 at 8:47 am
#65312
Member
Thirsk
OP

Hi,
I purchased the license in 2013, the download button is not available.

Nov 9, 2017 at 2:19 pm
#65379
Moderator
Shafayet
Staff

To get access to update you need to renew the order. However, please give me your order ID in a private reply to find your license key.

Nov 9, 2017 at 9:17 pm
#65390
Member
Thirsk
OP
This reply has been marked as private.
Nov 27, 2017 at 8:41 am
#66023
Member
Thirsk
OP

I still haven’t received the license key.

Viewing 8 posts - 1 through 8 (of 8 total)

The topic "License" is closed to new replies.