- This topic has 7 replies, 3 voices, and was last updated 8 years, 3 months ago by
Thirsk.
Hello,
I purchased a license for Download Manager Pro v4.7 and used it on my website, but when I want to use the plugin it today, it redirects me to the license page.
Hi,
Are you using licence to a single site only?
Are there any error appear or any log? Or just redirected to license page?
Please provide more details to understand the problem.
Thanks
Hi,
I’m using the license on a single site (partitions-de-piano.fr) There are no error messages, I’m just redirected to the license page.
Hi,
How long have you purchased the Download Manager Pro Licence?
First, go to your Download Area https://www.wpdownloadmanager.com/user-dashboard/purchases/, then click ‘DOWNLOAD‘ button to see order details. You will find license key there. Check the following screenshot,
https://www.evernote.com/l/AUd0JNV9gGZHsI7KTv5EERzdV2FIWsCmA2QB/image.png
Now you can put this license key in Downloads Settings License tab.
That’s all.
Let me know if any further error occurred.
Thanks.
Hi,
I purchased the license in 2013, the download button is not available.
To get access to update you need to renew the order. However, please give me your order ID in a private reply to find your license key.
The topic "License" is closed to new replies.